Terms and Conditions
of mywin96 Use

This Terms and Conditions document is a legally binding agreement between you ("User") and mywin96 ("Platform", "we"). Any use of mywin96 services — including registering an account, making a deposit, using bonuses, or playing any game — is considered full acceptance of all terms contained in this document. If you do not agree with any part of these terms, you must stop using the platform immediately.

1. Acceptance of Terms

By accessing or using any part of the mywin96 website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, together with our Privacy Policy which applies alongside this document.

mywin96 reserves the right to change, amend, or update these terms at any time without prior notice. The latest version of these terms is always available on the website. Continued use of the platform after any changes is considered acceptance of the amended terms.

2. Account Eligibility and Registration

To register and use mywin96 services, you must meet the following requirements:

• Aged 21 years and above on the date of registration. Registration by underage individuals is strictly prohibited and any such account will be terminated immediately.
• Not a resident or national of any jurisdiction that explicitly prohibits online gambling activities.
• Having full legal capacity to enter into a binding agreement.
• Not currently enrolled in a self-exclusion programme or gambling ban under any consumer protection scheme.

At the time of registration, you are required to provide accurate, current, and complete information. mywin96 reserves the right to request identity verification documents at any time, including a copy of your identity card (MyKad) or passport, for the purpose of complying with Know Your Customer (KYC) procedures.

Each individual is only permitted to hold one (1) registered account at mywin96 at any one time. Any attempt to register or operate multiple accounts will result in the closure of all related accounts and forfeiture of any outstanding balances or bonuses.

3. Account Use and Security

You are fully responsible for all activities that occur under your account. This includes:

• Keeping your username and password confidential at all times.
• Ensuring that no third party uses your account, whether with your knowledge or not.
• Notifying mywin96 immediately if you suspect any unauthorised access to your account.
• Updating your personal information whenever any material change occurs.

mywin96 will not be liable for any loss arising from the use of your account by an unauthorised party, unless it can be proven that the loss resulted from negligence on our part.

4. Deposits and Withdrawals

All financial transactions at mywin96 are subject to the following policies:

• Minimum deposit: RM20 for each supported payment method.
• Minimum withdrawal: RM50 per withdrawal transaction.
• Withdrawal processing time: Within 1 hour after the request is approved.

Payment methods accepted by mywin96 include Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies including USDT, BTC, and ETH. You are responsible for ensuring that the account details provided for withdrawal purposes are accurate and belong to you.

mywin96 reserves the right to hold the processing of any withdrawal that requires further review, particularly for anti-money laundering (AML) compliance and fraud protection purposes. In such cases, you may be asked to submit additional supporting documents.

Any attempt to withdraw funds obtained through fraudulent means or in violation of these terms will result in forfeiture of the entire balance and further legal action.

5. Bonus and Promotion Terms

mywin96 offers various bonus offers from time to time. The use of any bonus is subject to the specific terms set for each offer, including rollover requirements, validity period, and maximum bet limits.

For the 200% Welcome Bonus of up to RM1,000:

• The bonus is calculated at 200% of your first deposit amount, with a maximum cap of RM1,000.
• The rollover requirement is 15x the bonus amount received before any withdrawal can be made.
• Example: Deposit RM100 → Bonus RM200 → Balance RM300 → Rollover requirement RM200 × 15 = RM3,000.
• Second example: Deposit RM1,200 → Bonus RM1,000 → Balance RM2,200 → Rollover requirement RM1,000 × 15 = RM15,000.

Each user is eligible to receive the Welcome Bonus once only. mywin96 reserves the right to cancel bonuses or related withdrawals if there are indications of promotion misuse, including but not limited to multi-account wagering, hedge betting, or the use of automated software.

6. Game Rules

All games available at mywin96 are subject to their respective specific rules. Users are responsible for understanding the rules of each game before placing any bet.

• Game results are final and cannot be disputed unless there is verifiable evidence of a system failure.
• Any technical disruption during an active game will be resolved in accordance with the established resolution policy, and results recorded in the system log will be considered valid.
• mywin96 reserves the right to void bets placed during a technical error or an obvious odds-setting mistake.

RTP (Return to Player) values and game features may vary by title. Users are advised to play responsibly and set reasonable spending limits.

7. Prohibited Activities

The following activities are strictly prohibited on the mywin96 platform and may result in immediate action, including permanent account closure:

• Registering or operating more than one account.
• Using automation software, bots, or any tools designed to gain an unfair advantage.
• Money laundering or using the platform for any illegal financial purpose.
• Abusing bonus offers through hedge betting, minimum wagering to meet rollover requirements without genuine risk, or similar strategies.
• Attempting to hack, damage, or disrupt the platform's technical infrastructure.
• Providing false information during the registration or identity verification process.
• Transferring funds between different user accounts.

8. Account Suspension and Closure

mywin96 reserves the right to suspend, restrict, or close any account at any time without prior notice if:

• There is suspicion or evidence of fraud, money laundering, or other illegal activity.
• The user violates any provision of these Terms and Conditions.
• The user fails to comply with KYC requests within the specified timeframe.
• The account has been inactive for an extended period in accordance with our inactive account policy.

Users may also request to close their own account at any time by contacting our customer support team. Any valid balance (subject to review) will be processed for withdrawal according to standard procedures.

9. Limitation of Liability

To the extent permitted by applicable law, mywin96 is not liable for any indirect, incidental, or consequential losses arising from:

• Use of or inability to use the platform's services.
• Service disruptions due to system maintenance or circumstances beyond our control.
• Unauthorised access by third parties to a user's account as a result of the user's own negligence.
• Losses incurred from betting activity on the platform.

mywin96 does not guarantee that the service will be free from interruptions or errors at all times. We continually work to keep the platform running properly, though periodic maintenance may be required.

10. Amendment of Terms

mywin96 reserves the right to amend, add to, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to users via a notice on the website or to your registered email address.

The latest version of these terms will always be displayed on this page along with the date of the last amendment. By continuing to use the service after such amendments, you are deemed to have accepted the updated terms.

11. Applicable Law

These Terms and Conditions are governed and interpreted in accordance with the laws of the jurisdiction under which mywin96 operates under its obtained international licence. Any disputes arising in connection with these terms will be resolved through arbitration or the appropriate legal channels.

If any provision in this document is found to be invalid or unenforceable, that provision will be set aside without affecting the validity of the remaining provisions that continue to apply.

12. Contact Us

If you have any questions, complaints, or need further clarification regarding these Terms and Conditions, please contact our team:

• Live Chat: Available 24/7 on the mywin96 website in Bahasa Melayu and English.
• Email: [email protected]

We are committed to providing accurate and thorough responses to every enquiry. Our customer support team is ready to assist you at all times.